At The Steam Team, customer feedback is one of the strongest indicators of our work. Since 1983, we’ve helped homeowners and businesses across Austin with water damage restoration, fire damage, carpet cleaning, and professional cleaning services.

From emergency flood response to routine cleaning, our team is trusted for fast response, quality workmanship, and consistent results. Here’s what our customers have to say.

Featured Reviews

⭐ “We had a major water damage issue in our Austin home, and The Steam Team responded immediately. Within hours, they had water extraction and drying equipment in place. Their team handled everything professionally and even helped with the insurance process. This is the company you want for water damage restoration in Austin.”
— Michael R., Austin

⭐ “After trying multiple carpet cleaning companies in Austin, The Steam Team is by far the best. Our carpets, rugs, and upholstery look brand new. The technicians were professional, efficient, and extremely detail-oriented. You can tell they use a higher level of equipment and expertise.”
— Jennifer L., Westlake

⭐ “We’ve used The Steam Team for both carpet cleaning and emergency flood cleanup at our business. Every time, they’ve been fast, reliable, and incredibly professional. It’s rare to find a company in Austin that can handle both cleaning and restoration at this level.”
— David K., Round Rock

Water Damage Restoration Reviews

⭐ “The Steam Team responded within 40 minutes after our home flooded. They removed the water, set up drying equipment fast, and saved us thousands with our insurance.”
— Roger J. Browne III

⭐ “After a major water leak and damage in our home, their team showed up quickly, worked efficiently, and restored everything with incredible attention to detail.”
— Desiree S. Rossberg

⭐ “When our water heater flooded the house, The Steam Team was organized, professional, and immediately took control of the situation. Truly experts in water damage restoration.”
— Jeanine Wade

⭐ “They responded quickly to our flooding emergency and handled everything with professionalism and urgency. A reliable partner when you need it most.”
— Thomas

⭐ “We were dealing with a major disaster, and their team stepped in immediately. Their fast response and professionalism made all the difference.”
— Kelly

Cleaning Service Reviews

⭐ “Best carpet cleaning we’ve ever had. Professional, efficient, and our home looks incredible.”
— Susan Madden

⭐ “Our carpets and upholstery look brand new. The technician was professional, thoughtful, and made the entire process easy.”
— Susan Schaffer

⭐ “They removed stains another company said were permanent. Excellent carpet cleaning and outstanding results.”
— Ewalda Willis

⭐ “Mario did the most thorough carpet cleaning job I’ve ever seen. Professional, detailed, and highly recommended.”
— Jaime Garcia

⭐ “After years of wear, our tile and grout looked completely restored. We’ll definitely be using them again.”
— Darrell R. Spaulding

⭐ “They transformed our home after a difficult situation. The carpets looked like new, and their service exceeded expectations.”
— Naomi Lyons Friedman

⭐ “Professional, courteous, and extremely thorough. The results were better than we expected, including our air duct cleaning.”
— Joelene Geranios

⭐ “Our area rugs look amazing, and the difference in cleanliness is noticeable immediately. Highly recommend.”
— Cheryl Kabler

⭐ “They were knowledgeable, respectful, and delivered excellent results. Great customer service from start to finish.”
— Evelyn Aki

⭐ “The team was prompt, professional, and did an outstanding job. You can trust their work.”
— Tracy Sendejo

⭐ “The quality of work and professionalism stood out immediately. I will absolutely use them again.”
— Lori Lucas

Commercial & Property Management Reviews

⭐ “The Steam Team did an excellent job cleaning our office carpets and area rugs. Fast, professional, and the results were outstanding.”
— Ray Benson, Asleep at the Wheel

⭐ “We rely on The Steam Team regularly and confidently recommend them to our clients for air duct cleaning. Consistent, dependable service every time.”
— Cord Shiflet, Moreland Properties

⭐ “They handled a major commercial restoration project with over 400,000 square feet of damage. Professional, organized, and kept tenants operational.”
— John Luke Sanchez, VP, Byram Properties

⭐ “Their cleaning service made a noticeable difference in our facility. The building has never looked or smelled better.”
— Dr. David P. Borrer, Superintendent, Hutto ISD

⭐ “They’ve become a trusted Tier 1 contractor for our district. Fast response, great communication, and reliable results.”
— Thomas

With thousands of 5-star reviews and over 40 years of service, The Steam Team is one of Austin’s most trusted cleaning and restoration companies.

Trusted Across Austin Since 1983

  • Thousands of satisfied customers

  • Residential & commercial clients

  • Insurance partnerships

  • Long-term relationships

Why Customers Choose The Steam Team

  • Fast response times

  • Professional technicians

  • Clear communication

  • Consistent results