About TST

About The Steam Team

Austin’s Trusted Cleaning & Restoration Experts Since 1983

The Steam Team is a locally owned Austin company providing professional cleaning and restoration services for homes and businesses across Central Texas. Since 1983, we have built a reputation for delivering reliable service, fast response times, and high-quality results when it matters most.

With over 40 years of experience, our team specializes in both everyday cleaning services and emergency restoration, helping customers maintain, protect, and restore their properties.

The Steam Team is one of the most established and recognized cleaning and restoration companies in Austin, with over four decades of experience serving homeowners, businesses, and property managers across Central Texas.

Two Locations. Specialized Service.

To better serve our customers, The Steam Team operates from two Austin locations:

North Austin Location — Restoration Services

📍 9901 Burnet Rd, Austin, TX
Available 24/7 for emergency services

Specializing in:

• Water damage restoration

• Flood cleanup

• Mold remediation

• Fire and smoke damage restoration

• Structural drying and reconstruction

Central Austin Location — Cleaning Services

📍 1904 W Koenig Ln, Austin, TX

Specializing in:

• Carpet cleaning

• Area rug cleaning (off-site rug washing facility)

• Upholstery cleaning

• Tile and grout cleaning

• Air duct cleaning

Our Mission

To provide every customer with the most outstanding service experience possible.

We believe in:

• Honesty and integrity

• Customer-first service

• Quality workmanship

• Clear communication

• Accountability and teamwork

Why Austin Trusts The Steam Team

For more than four decades, The Steam Team has been one of Austin’s most trusted names in cleaning and restoration.

We are proud to offer:

• Over 40 years of local experience

• Thousands of 5-star reviews

• Fast, reliable response times

• Residential and commercial expertise

• Large-loss restoration capabilities

• Full-service cleaning and restoration solutions

Why The Steam Team?

• Serving Austin since 1983
• Thousands of 5-star reviews
• Certified restoration & cleaning specialists
• Two specialized service locations
• 24/7 emergency response
• Residential & commercial expertise

Certified, Licensed & Highly Trained

Our team follows the highest industry standards and holds certifications across multiple disciplines.

IICRC Certified Firm (Registration #70666)

Our technicians are certified in:

• Water Damage Restoration (WRT)

• Applied Structural Drying (ASD)

• Fire & Smoke Restoration (FSRT)

• Applied Microbial Remediation (AMRT)

• Odor Control (OCT)

• Carpet Cleaning and Textile Care

Mold Remediation License (TDLR)

Licensed Mold Remediation Contractor
MRC# RCO1264

EPA Lead-Safe Certification License

U.S. Environmental Protection Agency under Toxic Substance Control Section 402

Certified under TSCA Section 402
License NAT-56770-4

NADCA Certified Air Duct Specialists

• Air Systems Cleaning Specialist (ASCS)

• Ventilation System Mold Remediator (VSMR #12773490)

Additional Certifications

• MFS Certified Kitchen Exhaust Hood Cleaning (NFPA 96)

• OSHA HAZWOPER Certified Technicians

Awards & Recognition

The Steam Team has been recognized throughout Austin for service excellence and growth, including:

• Austin American-Statesman — Best Customer Service

• Austin Business Journal — Fastest Growing Companies

• Austin Chamber of Commerce — Business Awards Finalist

• Austin Business Journal — Best Places to Work

A True Austin Company

Founded in Austin in 1983, The Steam Team has remained locally owned and operated for more than four decades. Our leadership team and staff are proud to serve the Austin community and surrounding Central Texas areas.

We’ve built long-term relationships with homeowners, businesses, and property managers by consistently delivering professional service and dependable results.

What Our Customers Say

⭐ “The Steam Team responded immediately when we had water damage and handled everything from start to finish.”
— Sarah M., Austin

⭐ “We’ve used them for carpet cleaning and restoration. Always professional and consistent.”
— James R., Round Rock

⭐ “Their rug cleaning facility is incredible. You can tell they really know what they’re doing.”
— Emily T., Central Austin

Full-Service Cleaning & Restoration

The Steam Team offers a complete range of services including:

• Water damage restoration

• Flood cleanup and drying

• Mold remediation

• Fire and smoke damage restoration

• Carpet cleaning

• Upholstery cleaning

• Area rug cleaning

• Tile and grout cleaning

• Air duct cleaning

Serving Austin & Central Texas

We proudly serve:

Austin
Westlake Hills
Round Rock
Cedar Park
Georgetown
Pflugerville
Lakeway
Bee Cave
Dripping Springs

Work With a Team You Can Trust

Whether you need emergency water damage restoration or professional cleaning services, The Steam Team is here to help.

📞 North Austin (Restoration – 24/7): 512-451-8326
📞 Central Austin (Cleaning): 512-450-7199

Why The Steam Team?

• Serving Austin since 1983
• Thousands of 5-star reviews
• Certified restoration & cleaning specialists
• Two specialized service locations
• 24/7 emergency response
• Residential & commercial expertise

        The Steam Team Awards:

Recognized as one of Austin’s most awarded cleaning and restoration companies, The Steam Team has earned consistent recognition for customer service, growth, and community involvement over the past four decades.

🏆 Awards & Recognition

The Steam Team has been consistently recognized across Austin and Central Texas for service excellence, growth, and community involvement.

🥇 Top Industry & Community Awards

• Austin American-Statesman — “Best of the Best” (2018–2025)

• Austin Business Journal — Top 50 Fastest Growing Companies (2003, 2005, 2018, 2021)

• Austin Business Journal — Family Business Awards Winner (2023)

• Westlake Business of the Year (2026)

• Austin Monthly Magazine — Best of Austin (2016)

• Austin American-Statesman — Best Cleaning Company (2016)

• Austin American-Statesman — Community Choice Award (“Best for Service”)

Workplace & Company Excellence

• Austin Business Journal — Best Places to Work (Multiple Years)

• Austin American-Statesman — Best Places to Work (2010, 2011, 2015, 2018)

• Texas Monthly — Best Places to Work (2012, 2015)

• Healthiest Employer of Central Texas (2016)

⭐ Customer Service & Industry Recognition

• Austin Chamber of Commerce — Best in Customer Service (2005, 2007)

• Austin Chamber of Commerce — Excellence in Education (2009, 2010)

• Angie’s List — Super Service Award (Multiple Years)

• Citysearch — Best Carpet Cleaning (2007, 2008)

• Yelp — Best Spots in Town (2014)

• BBB — A+ Rating

Certifications & Professional Distinctions

• IICRC Certified Firm

• Master Certified Rug Cleaning Firm

• Master Stone Cleaning Firm

• EPA Lead-Safe Certified

• NADCA Certified Air Systems Cleaning Specialists

• OSHA HAZWOPER Certified

Restoration & Specialty Awards

• Golden Hammer Award — Water Damage Restoration (2011, 2012, 2020, 2021, 2023)

• DKI — 10 Year Distinguished Member

🤝 Community Involvement & Contributions

• Donated time and materials to Extreme Makeover: Home Edition

• Active supporter of Austin Gives

• Contributions to hundreds of local charities in Austin

Customer Loyalty & Community Commitment

Many of The Steam Team's current customers have remained loyal since the company's founding, and have recommended the business to their friends. As the company has become more successful, The Steam Team has made community involvement a priority, becoming a major donor to the American Red Cross of Central Texas and a supporter of other worthy local organizations, including the Austin Sunshine Camps through the Bun Run. Visit our state-of-the-art rug cleaning plant located at 9901 Burnet Road Austin, Texas. 

Associations:

🤝 Professional Associations & Memberships

The Steam Team maintains active memberships in industry-leading organizations and local chambers across Central Texas, reinforcing our commitment to professional standards, community involvement, and long-term relationships.

The Steam Team is actively involved in leading industry organizations and local business communities throughout Austin and Central Texas. These affiliations reflect our commitment to professional standards, continued education, and strong local relationships.

Industry Associations & Professional Memberships

• IICRC Certified Firm

• RIA (Restoration Industry Association) Member

• BOMA (Building Owners and Managers Association) Member

• IFMA (International Facility Management Association) Member

• IIAT (Independent Insurance Agents of Texas) Member

• AIBA (Austin Independent Business Alliance) Member

Regional & Business Leadership Organizations

• Austin Chamber of Commerce

• Austin Business Journal Leadership Trust

• Texas Business Leadership Council

• Opportunity Austin

• Council of Small Business Enterprises

• AAFAME

Local Chamber of Commerce Memberships

The Steam Team maintains active membership in multiple Chambers of Commerce across Central Texas, supporting the communities we serve:

• Austin Chamber of Commerce

• Round Rock Chamber

• Cedar Park Chamber

• Georgetown Chamber

• Pflugerville Chamber

• Leander Chamber

• Lakeway Chamber

• Westlake Hills Chamber

• Buda Chamber

• Kyle Chamber

• Bastrop Chamber