Contact The Steam Team in North Austin
Our restoration crews come to you, day or night, anywhere in West Lake Hills and the surrounding communities we serve. Call our North Austin restoration line at any hour to get a crew dispatched to your property. You're also welcome at our 9901 Burnet Rd office to drop off insurance paperwork, meet with our team about your claim, or tour our restoration facility. Spanish-speaking staff is available.
About Our Structural Repair & Reconstruction in West Lake Hills
When the water is gone and the fire is out, the damage to your property is still there. Most calls start with one of these:
Openings or weakened sections after a storm or fire that need emergency board-up and shoring before more damage occurs
Drywall, flooring, and framing that must be removed and rebuilt after a burst pipe, flood, or long-running leak
An insurance scope that lists repairs but no one lined up to carry them out
Water-stained ceilings and bowed walls from a leak that went unnoticed for weeks
Structural repair and reconstruction is the rebuilding of the parts of a property damaged by water, fire, smoke, or storms, after the area has been dried, cleaned, and cleared. It includes controlled demolition of materials that can't be saved, repair of framing and structural elements, and replacement of drywall, flooring, and finishes. For fire losses specifically, see our Fire Damage Restoration page.
Get from a damaged property to a finished one with a single team. The Steam Team's IICRC-certified technicians take your property through four stages:
Assessment and scope of loss. A crew inspects the damage, documents it with photos and moisture readings, and builds a scope you and your adjuster can follow.
Stabilization. Emergency board-up, shoring, and temporary power secure the property and keep damage from spreading while work is planned.
Controlled demolition and drying. Materials that can't be saved are removed, and the structure is dried through our Structural Drying process before anything is rebuilt.
Repair and reconstruction. Framing, drywall, flooring, and finishes are rebuilt so the damaged areas return to their pre-loss condition.
What You Get With Every Reconstruction Job
One team from the first emergency call through reconstruction, so you deal with a single point of contact
24/7 emergency response, including board-up and shoring when a property is left open or unsafe
IICRC Certified Firm (Registration #70666), certified in Water Damage Restoration and Applied Structural Drying
EPA Lead-Safe Certified Firm (License NAT-56770-4), which matters when rebuilding in older homes in West Lake Hills
Claim documentation for insurers, including State Farm, Allstate, USAA, Farmers, and Liberty Mutual
Locally owned and serving Austin since 1983
What Does Structural Repair and Reconstruction Include?
Structural repair and reconstruction includes emergency board-up and shoring, controlled demolition of unsalvageable materials, structural drying, repair of framing, and replacement of drywall, flooring, and finishes. In West Lake Hills, The Steam Team handles each stage under one process, from the first call through the rebuild, so you aren't coordinating separate restoration and construction crews.
When Does Reconstruction Start After Water or Fire Damage?
Reconstruction starts once the property is safe and ready to rebuild. After water damage, that means moisture readings confirm the structure is dry. After a fire, it means damaged materials are cleared and smoke, soot, and any water from firefighting have been addressed. Rebuilding earlier traps moisture and residue inside new walls.
Does Insurance Cover Structural Repair and Reconstruction in West Lake Hills?
Many Texas homeowner and commercial policies cover rebuilding after sudden, accidental damage such as a fire or a burst pipe, while gradual leaks and flood damage are often excluded or need separate coverage. Your adjuster decides coverage. The Steam Team documents the scope of loss, moisture readings, and repair work to support your claim with carriers such as State Farm, Allstate, and USAA.
Reconstruction in West Lake Hills: What Property Owners Should Watch For
Rebuilding goes wrong most often when drying, repair, and documentation are handled by different people at different times. These are the signs and missteps our technicians see most often.
When to Call a Reconstruction Professional
Soft, sagging, or stained drywall and ceilings. This usually means water is trapped behind the surface, and we open the area and confirm what is salvageable before rebuilding.
Charred or heat-damaged framing after a fire. We assess the structure before any rebuilding so repairs start from a sound base.
Repairs planned in an older home. Our EPA Lead-Safe Certified Firm status means we follow lead-safe practices when disturbing older materials.
Mold growing at the edges of a repaired area. It means moisture is still present, so we stop and trace the source before rebuilding.
A property without usable power or a secure envelope. We provide emergency board-up and temporary power while repairs are planned.
Common Mistakes to Avoid
Rebuilding before the structure is dry. Walls closed over damp framing invite mold, so we confirm dryness with meter readings first.
Delaying board-up after a fire or storm. Open structures take on rain and further damage, so we secure them as soon as we arrive.
Starting repairs before the damage is documented. Your insurer will want photos and readings from before demolition, so we record them first.
Choosing finishes before the scope is settled. Materials ordered too early may not match the final repair, so we confirm scope with you and your adjuster first.
Skipping photos of the demolition stage. Photos show what was removed and why, which supports your claim, so we take them before and during demolition.
What Our Clients Say
“I would recommend the Steam Team to anyone who needs water damage control, repair and reconstruction job for their apartment.”
- Erik Qin
“If you want excellence at every point of a complex repair, The Steam Team is the simplest decision.”
“Luis was so easy to work with for reconstruction. He is very laid back, accommodating when I asked for changes and paid close attention to details.”
Other Services in West Lake Hills
Rebuilding is one step in recovering from property damage. Here's how the rest of our restoration services can help.
Structural Drying
Dry walls, flooring, and framing thoroughly with commercial-grade dehumidification and airflow systems that confirm the structure is ready for repair.
Structural Drying in West Lake Hills →
Fine Art Restoration
Protect artwork and collectibles during demolition and rebuilding, with documentation and climate-controlled storage.
Fine Art Restoration in West Lake Hills →
Water Damage Restoration
Extract standing water, map hidden moisture, and dry affected areas so the structure is ready to be rebuilt without trapping dampness.
Water Damage Restoration in West Lake Hills →
Emergency Response
Get a crew on site any hour to board up, stabilize, and protect your property after a flood, fire, or large loss.
Emergency Response in West Lake Hills →
Fire Damage Restoration
Recover from fire, smoke, and soot damage with cleaning, odor control, and insurance claims coordination before repairs begin.
Fire Damage Restoration in West Lake Hills →
Advanced Deodorization
Treat lingering smoke or musty odor while repairs are underway or once the structure is rebuilt, so the smell does not return.
Advanced Deodorization in West Lake Hills →
Awards & Certifications
The Steam Team holds the following restoration certifications, licenses, and industry recognition.
Certifications and licenses
IICRC Certified Firm, Registration #70666 — Water Damage Restoration (WRT), Applied Structural Drying (ASD), Fire & Smoke Restoration (FSRT), Applied Microbial Remediation (AMRT), Odor Control (OCT)
Texas Mold Remediation Contractor License (TDLR), #RCO1264
EPA Lead-Safe Certified Firm, License NAT-56770-4
OSHA HAZWOPER Safety Certification
DKI — 10 Year Distinguished Member
Awards
Golden Hammer Award — Water Damage Restoration (2011, 2012, 2020, 2021, 2023, 2024)
Austin American-Statesman "Best of the Best" — Water Damage Restoration Services (2018–2025)
Westlake Business of the Year (2026)
Ratings and memberships
BBB A+ Rating, BBB Accredited Business
Restoration Industry Association (RIA) Member
Building Owners and Managers Association (BOMA) Member
International Facility Management Association (IFMA) Member
What Makes West Lake Hills Different for Structural Repair and Reconstruction
West Lake Hills, TX sits on hilly limestone terrain, and that affects both what fails and how a rebuild is planned.
Sloped, limestone lots. Many homes are built into sloped lots on limestone-based Hill Country terrain, where drainage and foundation-adjacent moisture are recurring issues. Repairs start with finding where moisture is entering, then drying the structure completely before rebuilding.
Stone hardscaping against foundations. Limestone and natural stone are common in West Lake Hills' custom-home exteriors and are often placed close to foundation walls. Stone close to a wall can trap moisture against it, so we check the framing and finishes behind it before closing up a repair.
Frequently Asked Questions
Does sloped or rocky ground affect foundation-adjacent repairs?
It can change where water collects against a wall. We trace where moisture is entering, dry the framing and subfloor, and confirm dryness before rebuilding.
Can you board up my property after a fire or storm?
Yes. The Steam Team provides emergency board-up and shoring at any hour, and also temporary power when equipment needs it. Securing the property quickly keeps rain, weather, and further damage out while the rebuild is planned.
Does The Steam Team handle both the drying and the rebuild?
Yes. The Steam Team takes a loss from emergency response and structural drying through repair and reconstruction, so one team holds the moisture records, the scope, and the schedule instead of several companies handing it off.
Can you repair walls behind stone landscaping or hardscaping?
Yes, once we find where moisture is getting in and confirm access to the wall. Stone placed close to a foundation can trap water against it, so we check the framing behind it and repair what is damaged.
Will the rebuilt areas match the rest of my property?
That is the goal. Flooring, drywall, and finishes are replaced to bring damaged areas back to their pre-loss condition, and the scope you agree with your adjuster sets out what is replaced and how.
