Contact The Steam Team in North Austin
Our restoration crews come to you, day or night, anywhere across Austin and the surrounding communities we serve. Call our North Austin restoration line at any hour to get a crew dispatched to your property. You're also welcome at our 9901 Burnet Rd office to drop off insurance paperwork, meet with our team about your claim, or tour our restoration facility. Spanish-speaking staff is available.
Service areas: Austin, Rollingwood, West Lake Hills, Sunset Valley, Bee Cave, Lakeway, Round Rock, Cedar Park, Pflugerville, Buda, Manor, and more.
About Our Fire Damage Restoration in Austin
The flames are only part of the damage a fire leaves behind in an Austin home or business. Most property owners are dealing with several problems at once:
Smoke and soot spread well beyond the burned area, staining walls, ceilings, and HVAC ductwork
Water from firefighting soaks drywall, insulation, and flooring, adding a second layer of damage
A stubborn smoke odor clings to furnishings and porous materials long after the fire is out
An open roof, broken windows, or a weakened structure leave the property exposed
An insurance claim to document while you're still working out where to stay
Fire damage restoration is the process of securing a fire-damaged building, removing smoke, soot, and debris, drying out water used to put out the fire, eliminating odor, and rebuilding damaged areas to their pre-loss condition. It combines emergency board-up, smoke and soot removal, Structural Drying, deodorization, and reconstruction. Done properly, it stops soot residue and trapped moisture from causing lasting damage after the fire itself is over.
Get your property safe, clean, and rebuilt without coordinating a string of separate contractors. The Steam Team's IICRC-certified technicians take your property from fire-damaged to fully restored in four stages:
Emergency response and inspection. A crew arrives at any hour of the day to assess structural damage, smoke spread, soot residue, and water left by firefighting.
Stabilization and cleanup. Emergency board-up and shoring secure the structure, then debris is removed, and smoke and soot are cleaned from every affected surface.
Odor removal and Structural Drying. Hydroxyl generators, ozone treatment, and antimicrobial fogging remove smoke odor, while commercial dehumidifiers dry walls, flooring, and framing.
Repairs and reconstruction. Damaged materials are rebuilt, and the property is returned to its pre-loss condition, with progress documented for your insurance claim.
What You Get With Every Fire Damage Job
24/7 emergency response, every day of the year
IICRC Certified Firm (Registration #70666), certified in Fire & Smoke Restoration and Odor Control
Emergency board-up and shoring to protect an exposed property
Advanced Deodorization with hydroxyl generators, ozone treatment, and antimicrobial fogging
Contents Pack-Out and Storage to clean and protect belongings while repairs are underway
Claim documentation for insurers, including State Farm, Allstate, USAA, Farmers, and Liberty Mutual
Locally owned and serving Austin since 1983
What Does Fire Damage Restoration Include?
Fire damage restoration includes emergency board-up, debris removal, smoke and soot cleaning, drying of water left by firefighting, odor removal, and reconstruction of damaged materials. In Austin, The Steam Team manages every stage under one plan, from the first inspection through rebuilding, so you have a single point of contact instead of several separate contractors.
How Do You Get the Smoke Smell Out of a House?
Removing smoke odor means cleaning the soot that causes it, then treating the air and materials where odor has settled. The Steam Team cleans affected surfaces first, then uses hydroxyl generators, ozone treatment, and antimicrobial fogging to break down odor in walls, furnishings, and air. Masking sprays and household cleaners rarely reach odor trapped in porous materials.
Does Insurance Cover Fire Damage Restoration in Austin?
Most Texas homeowner and commercial property policies cover sudden fire and smoke damage, including cleanup and reconstruction, subject to your deductible and coverage limits. Your adjuster decides what is covered. The Steam Team documents the scope of loss, cleaning, and repairs to support your claim with carriers such as State Farm, Allstate, and USAA.
Fire Damage in Austin: What to Do After the Fire Is Out
The first few days after a fire shape how much of your property can be saved. Here's the guidance our technicians give every Austin customer.
Pro Tips for the First 48 Hours
Wait for clearance before going back inside. Our crews only enter once the fire department confirms the structure is safe, and you should do the same.
Keep your hands off soot-covered surfaces. Wiping soot smears it deeper into paint and fabric, so we clean it with methods matched to each material.
Open the claim and photograph the damage early. We document the scope of loss in detail, but your own photos help your adjuster from day one.
Leave the HVAC system off. Running it can spread soot through ductwork, so we inspect and clean it before it goes back on.
Secure the property quickly. Our emergency board-up and shoring protect an exposed structure from weather and further loss.
Why We Treat Soot as Urgent
Soot is more than a stain, and our technicians treat it as an active problem from the first visit, because smoke residue is acidic and keeps discoloring and corroding surfaces such as metal fixtures, grout, and finishes the longer it sits. Fine smoke particles also work into insulation, wall cavities, and ductwork, which is why our IICRC Fire & Smoke Restoration and Odor Control methods focus on removing residue at the source rather than covering it up. The water used to fight the fire adds a second urgency: we start Structural Drying alongside soot removal, so trapped moisture doesn't lead to mold while cleanup is underway.
What Our Clients Say
“Had a fire on the side of my garage that caused damage to the outside and inside…Overall, I am extremely satisfied with The Steam Team.”
- Joseph Lopez
“Although the fire was confined to the attic, it was difficult to locate and so there was damage: smoke and water... The day he called and told us all inspections had passed and we could come home was a glorious day.”
- Bonnie Cheatham
“I recently had the pleasure of working with The Steam Team after experiencing a fire loss at my home, and I couldn't be more grateful for their exceptional service.”
- Shannon Cox
Other Services in Austin
A fire rarely affects only one part of a property. These services often work alongside fire recovery.
Water Damage Restoration
Remove the water left behind by firefighting, from extraction to drying and repair, before it damages floors and walls further.
Water Damage Restoration in Austin →
Mold Remediation
Deal with mold that can follow a soaked fire scene, using containment, HEPA filtration, and antimicrobial treatment.
Mold Remediation in Austin →
Emergency Response
Have a crew on site at any hour to stabilize the property and stop further loss after a fire or large-scale event.
Emergency Response in Austin →
Contents Pack-Out and Storage
Move smoke-affected furniture and belongings out for inventory, cleaning, and climate-controlled storage while your property is rebuilt.
Contents Pack-Out and Storage in Austin →
Structural Drying
Pull firefighting water out of framing, subfloors, and wall cavities with commercial dehumidifiers and airflow systems.
Structural Drying in Austin →
Awards & Certifications
The Steam Team holds the following restoration certifications, licenses, and industry recognition.
Certifications and licenses
IICRC Certified Firm, Registration #70666 — Water Damage Restoration (WRT), Applied Structural Drying (ASD), Fire & Smoke Restoration (FSRT), Applied Microbial Remediation (AMRT), Odor Control (OCT)
Texas Mold Remediation Contractor License (TDLR), #RCO1264
EPA Lead-Safe Certified Firm, License NAT-56770-4
OSHA HAZWOPER Safety Certification
DKI — 10 Year Distinguished Member
Awards
Golden Hammer Award — Water Damage Restoration (2011, 2012, 2020, 2021, 2023, 2024)
Austin American-Statesman "Best of the Best" — Water Damage Restoration Services (2018–2025)
Westlake Business of the Year (2026)
Ratings and memberships
BBB A+ Rating, BBB Accredited Business
Restoration Industry Association (RIA) Member
Building Owners and Managers Association (BOMA) Member
International Facility Management Association (IFMA) Member
Fire Damage Restoration in Austin: Local Considerations
Austin's building stock and the way its residents live and work both affect how fires start, how long they go unnoticed, and what restoration involves.
Early-20th-century homes in historic districts. Neighborhoods such as Hyde Park, Clarksville, and Travis Heights still hold many homes with original or early-generation wiring. Older wiring raises the risk of electrical fires, and restoring these homes calls for Structural Drying and repairs that respect original building materials.
Busy households away for long workdays. Austin's tech and services economy includes many dual-income professional households that are out of the home for long stretches. A fire that starts while no one is there can burn and smolder longer before it's discovered, widening the area that needs smoke cleanup and making 24/7 response more important once it's found.
Frequently Asked Questions
How long does fire damage restoration take?
Timing depends on how far the smoke and soot spread, how much water was used to fight the fire, and how much needs rebuilding. Cleanup and drying for a contained fire can take days, while larger losses that need reconstruction take weeks. Stabilization and board-up begin as soon as the property is safe to enter.
Is it safe to stay in my home after a fire?
That depends on the damage, so wait for the fire department to confirm the structure is safe. Even a small fire can leave soot and smoke residue that affect indoor air quality. Many families stay elsewhere until smoke cleanup and deodorization are complete, especially in rooms close to the fire.
Can smoke-damaged belongings be saved?
Many can. Furniture, textiles, documents, and household items affected by smoke and soot often respond well to professional cleaning and deodorization. With Contents Pack-Out and Storage, items are inventoried, removed, cleaned, and kept in climate-controlled storage while your property is restored, and the inventory supports your insurance claim.
Will my property need water damage repair after a fire?
Usually, yes. The water used to put out a fire soaks into drywall, insulation, subfloors, and framing, and it can cause mold if left to sit. The Steam Team runs Structural Drying alongside smoke and soot cleanup, so moisture is removed before reconstruction begins.
Do you board up a property after a fire?
Yes. Fires often leave broken windows, damaged doors, or openings in walls and roofs that expose the property to weather, intruders, and further damage. The Steam Team provides emergency board-up and shoring as part of the first response, securing the structure before cleanup and drying start.
