Contact The Steam Team in North Austin
Our restoration crews come to you, day or night, anywhere across Austin and the surrounding communities we serve. Call our North Austin restoration line at any hour to get a crew dispatched to your property. You're also welcome at our 9901 Burnet Rd office to drop off insurance paperwork, meet with our team about your claim, or tour our restoration facility. Spanish-speaking staff is available.
Service areas: Austin, Rollingwood, West Lake Hills, Sunset Valley, Bee Cave, Lakeway, Round Rock, Cedar Park, Pflugerville, Buda, Georgetown, Dripping Springs, Leander, and more.
About Our Advanced Deodorization in Austin
Odors from fire, water, and mold don't leave on their own, because they are held in the materials around you. Most calls start with one of these:
Smoke odor that lingers in walls, ceilings, and soft surfaces after a fire has been cleaned up
A musty smell that stays after a leak is fixed, often a sign of hidden moisture or early mold growth
Odors from a sewage backup or contaminated water that regular cleaning doesn't remove
A smell that fades with air fresheners and then comes back, because the source is still in the structure
Advanced deodorization is the process of removing odor at its source instead of covering it, using equipment and treatments such as hydroxyl generators, ozone treatment, and antimicrobial fogging. It is used after fire and smoke damage, water damage, mold, and sewage events, and it works best as part of the restoration itself.
Get the smell out of your property for good, not just for a few days. The Steam Team's IICRC-certified technicians work through four stages:
Source inspection. A technician locates where the odor is coming from, including hidden moisture or residue behind surfaces.
Cleaning and source removal. Affected surfaces are cleaned and materials that can't be saved are removed, so the odor isn't left in the structure.
Treatment. Hydroxyl generators, ozone treatment, or antimicrobial fogging are chosen to match the odor source and the space.
Verification. The crew checks that the odor is gone before the job is closed, and treats again where it is not.
What You Get With Every Deodorization Job
IICRC Certified Firm (Registration #70666), certified in Odor Control and in Fire & Smoke Restoration
Treatment matched to the cause, whether that is smoke, moisture, mold, or a sewage backup
Antimicrobial treatment, backed by a Texas-licensed mold remediation contractor, if mold is the source
Odor control coordinated with fire, water, and mold restoration in one process
Claim documentation for insurers, including State Farm, Allstate, USAA, Farmers, and Liberty Mutual
Locally owned and serving Austin since 1983
What Does Advanced Deodorization Include?
Advanced deodorization includes locating the odor source, cleaning affected surfaces, removing materials that can't be saved, and treating the space with hydroxyl generators, ozone, or antimicrobial fogging. In Austin, The Steam Team performs it alongside fire, water, and mold restoration, so the cause of the odor is fixed at the same time as the smell.
How Quickly Should Odors Be Addressed?
Odors should be addressed as soon as the cause is found. Smoke residue and moisture soak into drywall, insulation, carpet, and upholstery, and the longer they stay, the harder the smell is to remove. The EPA notes mold can begin growing on damp materials within 24 to 48 hours, which adds a second source of odor.
Does Insurance Cover Odor Removal After Fire or Water Damage in Austin?
Many Texas homeowner and commercial policies include odor removal as part of a covered fire or water loss, though coverage depends on the policy and the cause. Your adjuster decides coverage. The Steam Team documents the source of the odor, the areas treated, and the work performed to support your claim with carriers such as State Farm, Allstate, and USAA.
Odors in Austin Properties: What Property Owners Should Watch For
A persistent smell is usually the visible sign of a problem that is still in the structure. These are the signs and missteps our technicians see most often.
When to Call a Deodorization Professional
Smoke odor that remains after the cleanup. It is usually held in porous materials such as drywall, insulation, and upholstery, and we treat it at the source.
A musty smell after a leak has been repaired. Our technicians treat this as a warning of hidden moisture or early mold growth and check behind surfaces.
A sour or sewage smell after a backup. We handle it as contaminated water, using protective protocols and antimicrobial treatment before deodorizing.
An odor that gets stronger in humid weather. This often points to moisture still trapped in a wall, floor, or crawl space, which we locate with moisture mapping.
A smell concentrated in one room or closet. We trace it to its source instead of treating the whole property blindly.
Common Mistakes to Avoid
Covering the smell with air fresheners or candles. They mask odor for a few hours while the source keeps producing it, so we remove the source.
Running a rented ozone generator on your own. Ozone needs to be used in an unoccupied space and matched to the odor, so our technicians control the treatment.
Waiting for the smell to fade. Odor molecules settle into porous materials over time, so we treat early whenever we can.
Replacing paint or carpet before finding the source. New materials pick up the same smell, so we find and treat the cause first.
Ignoring a musty smell. It usually means moisture, so we check for water damage and mold before deodorizing.
What Our Clients Say
“You know that funky odor you can get even after opening all the windows? It's gone.”
“The Steam Team has been nothing short of amazing every time I have called them. I love that they are local, and their personnel all know what they are doing”
Other Services in Austin
Odors almost always come with another problem underneath. Here's how the rest of our restoration services can help.
Fire Damage Restoration
Recover from fire, smoke, and soot damage, then treat the smoke odor that remains in walls, ceilings, and soft surfaces.
Fire Damage Restoration in Austin →
Water Damage Restoration
Extract water, locate hidden moisture, and dry the structure so a musty smell has no source left to come from.
Water Damage Restoration in Austin →
Mold Remediation
Remove mold with containment, HEPA filtration, and antimicrobial treatment, and correct the moisture that caused the smell.
Mold Remediation in Austin →
Emergency Response
Get a crew on site any hour to stabilize your property after a flood, fire, or sewage event before odors set in.
Emergency Response in Austin →
Structural Drying
Pull trapped moisture out of walls, flooring, and framing so damp materials stop producing odor.
Structural Drying in Austin →
Contents Pack-Out and Storage
Move belongings out of an odor-affected space so treatment reaches every surface, and keep them in climate-controlled storage meanwhile.
Contents Pack-Out and Storage in Austin →
Awards & Certifications
The Steam Team holds the following restoration certifications, licenses, and industry recognition.
Certifications and licenses
IICRC Certified Firm, Registration #70666 — Water Damage Restoration (WRT), Applied Structural Drying (ASD), Fire & Smoke Restoration (FSRT), Applied Microbial Remediation (AMRT), Odor Control (OCT)
Texas Mold Remediation Contractor License (TDLR), #RCO1264
EPA Lead-Safe Certified Firm, License NAT-56770-4
OSHA HAZWOPER Safety Certification
DKI — 10 Year Distinguished Member
Awards
Golden Hammer Award — Water Damage Restoration (2011, 2012, 2020, 2021, 2023, 2024)
Austin American-Statesman "Best of the Best" — Water Damage Restoration Services (2018–2025)
Westlake Business of the Year (2026)
Ratings and memberships
BBB A+ Rating, BBB Accredited Business
Restoration Industry Association (RIA) Member
Building Owners and Managers Association (BOMA) Member
International Facility Management Association (IFMA) Member
What Makes Austin Different for Advanced Deodorization
Austin's weather and household routines both affect how odors start and how long they go unnoticed.
Long humid summers and sudden heavy rain. Central Texas combines humid summers with intense rainfall events that regional climatologists link to flash-flood risk. After any moisture intrusion, that humidity encourages mold growth, and mold is a common source of the musty odors we treat.
Households away from home for long workdays. Austin's tech and services employers mean many dual-income households are out of the property for hours at a time. A leak or small fire can go unnoticed longer, so by the time the smell is discovered the odor has often soaked deep into the structure.
Frequently Asked Questions
How long does advanced deodorization take?
Timing depends on the odor source, the size of the affected area, and the treatment used. Your technician explains the plan after the source inspection, and treatment is repeated where the odor is still present at the final check.
Is ozone treatment safe for my home?
Ozone treatment is done in an unoccupied space and is matched to the odor source. Your technician explains when it is safe to return, and The Steam Team's Odor Control certification covers the methods it uses.
Can you remove odor from a sewage backup?
Yes. Sewage backups need protective equipment, safe removal, and sanitization before deodorizing. The Steam Team holds OSHA HAZWOPER safety certification and applies antimicrobial treatment to affected areas as part of the process.
Will the smell come back after deodorization?
It shouldn't, because the source is removed or treated first. If the odor is coming from hidden moisture or mold, that cause is dried or remediated as part of the job, so the smell has nothing left to return from.
Do I need to be home during deodorization?
No, you don't need to be on site for the work to go ahead. The crew needs access to the property, and during ozone treatment the space must be unoccupied, so many owners receive updates by phone.
