5 Tips from the Experts About Water Damage Restoration

Water Damage in Austin, TX

Water Damage in Austin, TX

Fire and Water are one of the most devastating disasters a home, office, or building can experience.  While you’re trying to get your life back in order, it’s only natural do want to be hands-on as soon as possible. The only problem is that sometimes that’s not the best idea. Here are five tips about fire and water damage restoration that’s sure to minimize damage and get your life back in order.

 

1. Avoid Making The Damage Worse

 

It can be easy to go into a frenzy when you’re faced with an unimaginable tragedy. You’re scared, confused, and just want to make things right – we get it. When you’re faced with fire damage, however, sometimes less is more. Limit movement to avoid spreading soot, cover carpet and upholstery with clean towels, and try not to stress – everything will be okay.

 

2. Plan Your Next Steps

 

Before you start the cleaning or restoration process, call the professionals. The Steam Team is trained in all things fire and water restoration related in Austin, Texas. You can rest easy knowing that the best people in the business are here to help get your life back to normal.

 

3. Fix What You Can But Only What You Should

 

While you might want to take a crack at fixing the damage yourself, it’s not only unrealistic, but it can also be unsafe and cause more destruction. Feel free to change your HVAC filter and clean out your refrigerator if the power is out, but leave the rest to the professionals. Water damage in Austin, Texas can be devastating. 

 

4. Be Wary Of Cleaning

 

Sometimes cleaning can be a mistake instead of making things better. Don’t try to wash your walls or carpet before contacting The Steam Team to evaluate the situation. Avoid cleaning electrical appliances that have been close to fire, heat, or water, and don’t send clothes to the cleaner so that the smoke doesn’t set in the fabric. For now, think less is more.

 

5. Be Careful

 

Last but not least, be extremely careful when moving around the dwelling and using appliances and furniture. Don’t turn on the ceiling fans if the ceiling is wet, and don’t eat any packaged food that could have been exposed to smoke.


If you’re dealing with fire damage or water damage, call The Steam Team and have peace of mind knowing that we’ve got it from here. Your Central Texas headquarters. 

Fire Damage Restoration: The Insurance Process

The Steam Team Helping Install Fire Alarms

The Steam Team Helping Install Fire Alarms

When you and your home or place of business are victims of fire damage, the recovery process can be overwhelming. One of the first things you’ll need to do is contact your home insurance company to discuss how to proceed—and ASAP, to prevent further damage to belongings that could potentially be saved. We’ve compiled some tips for communicating with your insurance company during the claims process.  

 

Leave a trail

 

Document everything! Have a mindset of gathering proof or evidence, in case any challenges come up later. Confirm updates on your claim or any promises made over the phone by sending a quick follow-up email or letter.   

 

Be polite and proactive

 

Everything goes into the company’s records, so no matter how frustrated or justified you feel, refrain from saying or writing anything that would make you come across uncooperative or the cause of any delays or problems. And don’t make the insurance company a target of your venting emotions related to your loss. Instead, be proactive about staying in touch and offering proof of your losses.  

 

Stay organized

 

Keep a separate folder, notebook, and/or binder of all paper mail and printouts, and organize any related electronic communications in a separate folder in your inbox. Also, keep a diary of when you spoke with your insurance company, to track info and jog your memory should you need to look back.


Cleanup and restoration are going to require professional help, so you’ll want your insurance company on your side. After speaking with your insurance, you will need to hire a company that can take care of the fire and water damage. It’s important to act fast to minimize permanent damage. The Steam Team offers restoration services 24/7 within 24–48 hours of a fire. Call the emergency line at 800-880-7785, and we will send out a restoration professional to assess the extent of the fire or water damage and provide you with an estimate of costs.