Customer satisfaction is The Steam Team's highest priority

Exceeding your expectations is how we became one of Austin's fastest-growing companies and the leader in our industry (check out the testimonials section to see a few examples of the letters we receive).

We value your time and your trust, and we strive to get the job done right the first time. Our expert technicians will always tell you what needs to be done before we do it, so you know what to expect and how much it will cost. Our team of dedicated customer service professionals will also help you deal with your insurance company in the case of natural disasters and fire recovery.

The Steam Team’s Carpet Cleaning Guarantee. Our carpet cleaning services are unconditionally guaranteed. If at any time you are not completely satisfied, we will do whatever it takes to rectify the problem.

The Steam Team is sincerely committed to your total satisfaction. All carpet and tile cleaning jobs come with a 10-day written guarantee. We'll gladly return to re-clean any spots or stains should they reappear.

For terms and conditions of The Steam Team’s and TST Restoration's warranty covering fire, water and catastrophe restoration services, please refer to Terms and Conditions of  Services below:

Terms and Conditions of Services*