Now that you know all of the situations in which a restoration professional should be contacted - how do you know who to pick? It would be easy for us to say, “pick us!” but when it comes to damage restoration, our main concern is that you’re working with someone who you trust, who will get the job done right and in a professional and timely manner because they care about you and your family. Of course, this describes The Steam Team to the ‘T’ but we know that there are many other companies out there that you may want to look at, as most consumers do.
So, what should you look for in a professional restoration company?
When it comes to disaster, it can strike at any time. When looking for a company to help you, you want someone who’s available to help you 24 hours a day, 7 days a week - because you never know what’s going to happen!
These are also the people who will be helping you through the insurance claims process, detailing the damage that was done, so experience with insurance companies is a must!
Experience and Training
Do you know what kind of training damage technicians go through? Do you know how much experience they have? If a company is trying to hide these facts from you, don’t trust them. Any professional you trust with your home - especially in the event of damage - should have extensive experience and undergo rigorous training.
Lastly, but certainly not least - a professional damage restoration company will have a license under their belt that says they’re certified to do the work they’re promising to you. If you’re unable to see their license for whatever reason, it’s important that you find a company who’s willing to show you that they are certified to work on your home.